Umhlanga Oasis 3-Bed Elegant & Spacious Apartment

HOUSE RULES Please take a moment to review our house rules, including early check-in/late checkout, smoking, pets, and guest limits. These help us maintain a clean, safe, and enjoyable space for all. All guests staying will be required to provide identification before check-in. TOWELS & LINENS Please avoid staining towels and bedding — especially with makeup, food, or other products. Your care is appreciated. SMOKING This is a strictly non-smoking property, including vapes and e-cigarettes. A R3000 fine applies if this rule is broken, plus any costs due to lost bookings. QUIET HOURS Quiet time is from 10 PM to 8 AM. Noise disturbances that require security intervention will incur a R1500 fine per call-out. Please be mindful of noise levels when entering and exiting the building and while in the common areas. To ensure a peaceful environment for all residents, we kindly ask that you keep conversations at a considerate volume. Please be advised that complaints from other residents regarding excessive noise may result in a fine of R1500. WHAT TO BRING We provide bed linen, towels, and a starter toilet paper pack. Please bring your own toiletries (shampoo, conditioner, shower gel), paper towels, and any personal cleaning products. Check our amenities list for full details. HOUSEKEEPING Daily housekeeping isn’t included. Please tidy up after yourself to help keep rates low. If left in an unreasonable state, a R400 cleaning fee will apply. Trash may not be left in the passages of the building— a R1000 fine per bag will apply. Housekeeping during your stay can be arranged in advance at an additional cost (subject to availability). CHECK-IN & CHECKOUT Standard check-in is from 4 PM, and checkout is by 10 AM. We do our best to accommodate early check-ins and late checkouts when possible. For complimentary early check-ins, please message us on the day to check availability. For requesting priority early check-ins/checkouts, please kindly check in advance for availability and pricing. Unauthorised late checkouts will result in being charged for an additional night. UNREGISTERED GUESTS All guests must be declared in your booking. Undeclared guests will be charged R1000 per person, per day. NO PARTIES Parties or unapproved gatherings are strictly prohibited. Violations will result in a R3000 fine, termination of your booking, and removal without a refund. LOADSHEDDING South Africa experiences loadshedding from time to time. We recommend downloading the EskomSePush app to stay updated — just select the appropriate zone area. As this is a self-catering property, please come prepared. We do have backup power for the Wi-Fi to help keep you connected. If loadshedding is a concern, feel free to message us before booking to confirm which amenities are affected. WATER OUTAGES Durban can experience occasional water outages. We provide 5L bottled water when this happens. If you'd like to check on the current situation, please contact us before booking.If you need any additional information, please do not hesitate to ask. I’d be happy to answer any questions you may have. Best Regards management Pahlavi Properties